Effective Date: 1st January 2023

 

At *House of Brides UAE*, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This policy outlines how we collect, use, and safeguard your information when you interact with us online or in-store.

1. *Information We Collect*
We may collect the following types of personal information when you use our services:

- *Personal Identification Information:* This includes your name, email address, phone number, and postal address.
- *Payment Information:* We collect payment details when processing transactions. Payment details are encrypted and stored securely by third-party payment processors.
- *Order Information:* We collect information related to your purchase orders, including items bought, order history, and preferences.
- *Communication Data:* This includes correspondence through emails, chats, and other forms of customer service communication.

2. *How We Use Your Information*
The information we collect is used for:

- *Processing Orders:* To fulfill your orders and deliver our products and services.
- *Customer Support:* To respond to your queries, feedback, and requests.
- *Marketing and Promotions:* We may use your email address to send you information about new products, special offers, or promotions, with your consent. You can opt out at any time.
- *Improvement of Services:* We analyze customer preferences and purchasing behavior to improve our services and tailor future product offerings.
- *Legal Obligations:* To comply with any applicable legal requirements or industry standards.

3. *Sharing Your Information*
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:

- *Service Providers:* We may share information with trusted third-party vendors for order processing, payment services, and deliveries.
- *Legal Compliance:* We may disclose your information if required by law or in response to legal processes (e.g., court orders or subpoenas).

4. *Data Security*
We are committed to keeping your personal information secure. We implement a variety of security measures to ensure the protection of your data:

- *Encryption:* We use encryption to protect sensitive data, such as payment information.
- *Access Control:* Only authorized personnel have access to your personal information.
- *Secure Payment Processors:* We work with reputable third-party payment processors to handle transactions securely.

5. *Cookies*
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us improve our website and provide a more personalized experience. You can choose to disable cookies through your browser settings.

6. *Your Rights*
As a customer, you have the following rights regarding your personal information:

- *Access:* You can request a copy of the personal data we hold about you.
- *Correction:* You can request corrections to any inaccurate or incomplete personal data.
- *Deletion:* You can request that we delete your personal data, subject to legal or regulatory obligations.
- *Opt-Out:* You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.

7. *Third-Party Links*
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to read their privacy policies.

8. *Changes to This Policy*
We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on our website, and we encourage you to review this policy periodically.

9. *Contact Us*
If you have any questions or concerns regarding this Privacy Policy or the use of your personal data, please contact us:

- Email: *theHouseOfBridesae@gmail.com*
- Phone: *+971526192800*
- Address: *Shop Three, Building Nine, Al Wasl Port Views, Mina Road, Dubai, United Arab Emirates *